Shipping policy

SHIPPING & DELIVERY

Welcome to Emma & James Dublin. We are committed to providing a smooth and reliable shipping experience for all customers worldwide.

Shipping Rates

We offer free shipping on all orders unless otherwise stated during checkout.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.

Please note that processing times may be extended during holidays, promotional periods, or high order volumes.

Delivery Times

Estimated delivery times are approximately 6–16 business days depending on the destination country and local carrier operations.

Please note that delivery times are estimates only and may vary due to customs procedures, weather conditions, carrier delays, or other circumstances beyond our control.

International Shipping

Orders may be shipped from international fulfilment facilities depending on product availability and destination country.

International shipments may be subject to customs duties, VAT, GST, import taxes, or handling fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow a few business days for tracking updates to appear after shipment confirmation.

Returns & Exchanges

We offer a 30-day return policy.

To be eligible for a return or exchange, items must be returned in their original condition, unworn, unused, and in the original packaging where reasonably possible.

For return instructions, please contact our customer support team.

Delivery Issues

While we aim to ensure timely delivery, we are not responsible for delays caused by customs authorities, shipping carriers, or circumstances beyond our reasonable control.

If your package is lost, damaged, or delayed, please contact us at info@emmaandjamesdublin.com and we will do our best to assist you.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

We are not responsible for delays, losses, or delivery issues caused by incorrect or incomplete shipping addresses provided by the customer.

Order Changes & Cancellations

If you would like to modify or cancel your order, please contact us as soon as possible after placing the order.

Once an order has been processed or shipped, modifications or cancellations may no longer be possible.

Emma & James Dublin
Operated by SK Retail Ventures LLC

30 N Gould St, STE R
Sheridan, WY 82801
United States

Email:
info@emmaandjamesdublin.com

Website:
www.emmajamesdublin.com

Thank you for shopping with Emma & James Dublin.